We started with a complete deconstruction of the service, which helped us highlight the main advantages:
– uniqueness, because there are no alternatives;
– reliability, thanks to the driver, cashier, and security guard;
– speed, because currency can arrive even in 40 minutes.
Then we determined who would be interested in the delivery service and why. These are IT specialists, people in manager positions, car racers, crypto-currency traders, and investors. After that, we conducted an interview and noticed that they have a common feature — the desire for comfort and safety during the exchange. That is why ordinary exchangers did not suit them, but they were interested in our service.
From the research, a strategic message was formed — "MoneyBus is the first currency delivery in the country." It became the basis for building a communication system that included video, PR, working with opinion leaders, and targeted advertising on social networks.